jilibb2 Privacy Policy – Philippines

This Privacy Policy ("Policy") describes how jilibb2 ("jilibb2," "we," "us," or "our") collects, processes, stores, discloses, and protects the personal data of individuals ("you," "Player," or "User") who access or use the services available through jilibb2.best (the "Platform").

This Policy applies to all personal data jilibb2 processes in connection with your use of the Platform — including registration, account management, deposits and withdrawals, game participation, customer support interactions, and marketing communications where you have given your consent.

jilibb2 is committed to full compliance with Republic Act 10173, the Data Privacy Act of 2012 (DPA), its implementing rules and regulations, and the circulars issued by the National Privacy Commission (NPC). By registering on jilibb2 or continuing to use the Platform, you acknowledge that you have read and understood this Policy.

For purposes of the Philippine Data Privacy Act of 2012, jilibb2 acts as the Personal Information Controller (PIC) for the personal data collected and processed through jilibb2.best. This means jilibb2 determines the purposes and means by which your personal data is processed.

jilibb2 operates as an online gaming platform licensed by the Philippine Amusement and Gaming Corporation (PAGCOR). The platform is designed for use by Philippine residents aged 18 and above. All data processing activities are conducted within the legal and regulatory framework applicable to PAGCOR-licensed gaming operators in the Philippines.

Our designated Data Protection Officer (DPO) is registered with the NPC as required by NPC Circular 17-01. Contact details for the DPO are provided in Section 13 of this Policy.

jilibb2 collects personal data through several channels — directly from you during registration and platform use, automatically through technical systems, and in some cases from third parties such as payment processors and fraud prevention services. The categories of data we collect include:

jilibb2 does not collect sensitive personal information beyond what is required for age verification and regulatory KYC compliance. We do not collect data on race, religion, health conditions, or political affiliations unless this information is voluntarily provided by you in a support communication.

jilibb2 uses your personal data only for clearly defined, legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was collected. The specific purposes for which jilibb2 uses your data are:

• Account Registration & Verification: To create and maintain your jilibb2 account, verify your identity and age, and comply with PAGCOR Know Your Customer (KYC) requirements.
• Transaction Processing: To process your deposits and withdrawals through GCash, Maya, GrabPay, and Philippine bank channels in Philippine Peso.
• Service Delivery: To provide access to all games, live dealer tables, and other services available on jilibb2.best.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance via live chat and email.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, unauthorized account access, and other illegal activities, as required under PAGCOR regulations and RA 9160.
• Regulatory Compliance: To fulfill jilibb2's obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), the NPC, and other applicable regulatory bodies.
• Responsible Gaming: To monitor gameplay patterns, implement player-requested limits, and identify indicators of problem gambling in compliance with PAGCOR's responsible gaming framework.
• Platform Improvement: To analyze aggregated usage data and improve the functionality, performance, and user experience of jilibb2.best.
• Marketing Communications: To send promotional offers, bonus notifications, and updates — only where you have given explicit consent, and always with a clear opt-out option.

jilibb2 will not use your personal data for automated decision-making that produces legal or similarly significant effects on you without providing an opportunity for human review of the decision.

Under the Philippine Data Privacy Act, jilibb2 must have a lawful basis for processing your personal data. The legal bases jilibb2 relies on are:

• Contractual Necessity: Processing required to perform the contract between you and jilibb2 — account management, transaction processing, and service delivery.
• Legal Obligation: Processing required to comply with Philippine laws — PAGCOR regulations, AMLC reporting requirements, tax obligations, and court orders.
• Legitimate Interest: Processing for fraud prevention, platform security, and responsible gaming monitoring, where jilibb2's interests are balanced against your rights and do not override them.
• Consent: Processing for marketing communications and non-essential analytics, where you have provided clear, freely given consent. You can withdraw this consent at any time through your account settings or by contacting the DPO.

Where jilibb2 relies on your consent as the legal basis for processing, withdrawing consent will not affect the lawfulness of processing carried out before withdrawal, nor will it affect processing carried out on other lawful grounds.

jilibb2 does not sell your personal data. We share your data only in the following circumstances and only to the extent strictly necessary:

• Payment Processors: GCash (GXI), Maya Philippines, GrabPay, Coins.ph, and connected Philippine banks receive transaction data necessary to process deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Game Software Providers: Third-party game studios that supply games available on jilibb2 may receive technical session data (such as player session IDs) to deliver game functionality. They do not receive your identity or financial data unless required for live dealer table management.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and law enforcement agencies will receive data as required by Philippine law, court order, or regulatory directive.
• Identity Verification Services: Third-party KYC providers may process your identity documents to verify your age and identity. These providers are contractually bound to process data only for this purpose and to maintain appropriate security standards.
• Professional Advisors: Legal, accounting, and audit professionals engaged by jilibb2 may access data under confidentiality obligations for specific engagements.

jilibb2.best uses cookies and similar technologies to deliver a functional, secure, and personalized experience. Cookies are small text files stored on your device when you visit the Platform. The types of cookies jilibb2 uses are:

• Strictly Necessary Cookies: Required for the Platform to function — these include session authentication cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without breaking the Platform's core functionality.
• Functional Cookies: Remember your preferences such as language settings, game lobby layout, and notification preferences to improve your experience on jilibb2.
• Analytics Cookies: Used to understand how players navigate jilibb2.best — page views, session duration, and interaction patterns. This data is aggregated and anonymized before analysis. Used only with your consent.
• Security Cookies: Used by jilibb2's fraud detection systems to identify unusual access patterns or device anomalies that may indicate unauthorized account access attempts.

You can manage your cookie preferences through your browser settings at any time. Note that disabling necessary cookies will affect your ability to use jilibb2 normally. Disabling analytics cookies will not affect your access to games or transactions.

jilibb2 retains personal data only as long as necessary to fulfill the purposes it was collected for, meet legal obligations, and resolve disputes. Specific retention periods by data category are:

• Account & Identity Data: Retained for the duration of your active account plus a minimum of 5 years after account closure — required by PAGCOR AML regulations and AMLC reporting obligations under RA 9160.
• Transaction Records: Maintained for a minimum of 5 years in accordance with PAGCOR record-keeping requirements and Philippine tax regulations.
• Gaming Activity Logs: Retained for 3 years after the relevant gaming session for dispute resolution and responsible gaming monitoring purposes.
• Customer Support Communications: Retained for 2 years from the date of the last interaction for quality assurance and dispute reference purposes.
• Marketing Data (with consent): Retained until you withdraw your consent or request deletion, subject to legal minimum retention periods.
• Technical & Usage Data: Aggregated analytics data may be retained indefinitely in anonymized form. Identifiable technical logs are deleted after 12 months.

After the applicable retention period, personal data is securely deleted using industry-standard data destruction methods, or irreversibly anonymized where deletion is not technically feasible.

Under the Philippine Data Privacy Act, you have the following rights as a data subject, and jilibb2 is committed to facilitating the exercise of these rights promptly and without unnecessary barriers:

• Right to be Informed: To be told clearly what personal data jilibb2 collects, why, and how — as provided in this Policy.
• Right to Access: To obtain a copy of your personal data held by jilibb2. Requests will be fulfilled within 15 business days of receipt and verification of your identity.
• Right to Rectification: To have inaccurate or incomplete personal data corrected. Most account data can be updated directly in your jilibb2 profile settings.
• Right to Erasure ("Right to be Forgotten"): To request deletion of your personal data where there is no legal basis for continued retention. Note that regulatory retention obligations under PAGCOR and AMLC rules will take precedence over erasure requests in many cases.
• Right to Object: To object to the processing of your data for direct marketing or profiling purposes. To opt out of marketing, update your notification preferences in your account settings or contact the DPO.
• Right to Data Portability: To receive a structured, machine-readable copy of your personal data for transfer to another controller. Available for data processed on the basis of consent or contract.
• Right to Lodge a Complaint: To file a complaint with the National Privacy Commission at www.privacy.gov.ph if you believe jilibb2 has violated your data privacy rights.

To exercise any of these rights, contact the jilibb2 Data Protection Officer using the details in Section 13. jilibb2 will verify your identity before processing any data subject request to protect against unauthorized access. There is no fee for exercising your rights under normal circumstances.

jilibb2 is strictly an adult platform. The Platform is not intended for, and does not knowingly collect personal data from, individuals under 18 years of age. Participation in any real-money gaming activity on jilibb2 by minors is strictly prohibited under both jilibb2's Terms and Conditions and applicable Philippine law.

If jilibb2 discovers that an account has been created by or for a minor, the account will be immediately suspended and permanently closed. Any balance held in the account — including deposits — will be handled in accordance with jilibb2's account closure procedures and applicable PAGCOR guidelines, and may be reported to relevant authorities where required.

If you believe a minor has registered on jilibb2, please contact the DPO immediately at the contact details provided in Section 13 so that the matter can be investigated and resolved promptly.

jilibb2 implements a layered set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• TLS Encryption: All data in transit between your device and jilibb2 servers is encrypted using current TLS standards.
• Password Hashing: Passwords are stored using one-way cryptographic hashing algorithms. jilibb2 staff cannot read your password; only you know it.
• Two-Factor Authentication (2FA): Available and strongly recommended for all jilibb2 accounts. 2FA adds a second layer of protection to your account beyond your password.
• Access Controls: Strict role-based access controls limit which staff members can access personal data, based on job function and need-to-know.
• Regular Security Audits: jilibb2 conducts regular internal and third-party security assessments of its systems and processes.
• Fraud Detection Systems: Real-time monitoring systems identify unusual transaction patterns and access anomalies to protect player accounts and the integrity of the platform.

While jilibb2 takes all reasonable steps to protect your data, no system is completely immune to security threats. jilibb2 encourages all players to use a strong, unique password for their account and to enable two-factor authentication for maximum protection.

jilibb2 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing activities, new legal requirements, or improvements to our practices. The "Effective" date at the top of this page will be updated with each revision.

Where changes are material — meaning they significantly affect how your data is collected or used, or they reduce your rights — jilibb2 will notify registered players via email or a prominent in-platform notice at least seven (7) days before the change takes effect. For non-material changes such as clarifications or formatting corrections, the Policy will be updated without prior notice.

Your continued use of jilibb2 after any Policy update constitutes acceptance of the revised terms. If you disagree with a material change, you have the right to close your account before the change takes effect. For questions about any specific change to this Policy, contact the DPO using the details below.

For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your data subject rights, please contact the jilibb2 Data Protection Officer: